FIFTY YEARS ON: THE COMPUTERISATION OF THE UNIVERSITY OF ZAMBIA AS AN ASPECT OF SOCIAL CHANGE: THE PAST, PRESENT, AND FUTURE

Abstract

This paper discusses computerisation of the University of Zambia as an aspect of social change and the social impact that this technological change has had on academic and support staff, students and the organisation as a whole. The paper uses the Diffusion of Innovation Theory by Everett Rogers to discuss the computerisation of the University of Zambia. There is no doubt that the computerisation of the University of Zambia has created a major impact and change on organisational efficiency and effectiveness as well as enhancing people’s work standards. However, the paper recognises challenges inherent in this process of change. These include underutilisation of computer applications by staff, and a highly centralised user support system. The paper ends by discussing the implications of this computer-based technological change for the authorities.